FAQ

Technical Related

What is FullGear Illumination Technology?

The FullGear Illumination is a Swiss technology invented to overcome the limitation of luminescence.

Unlike traditional luminescence, which the light will deplete over time, the FullGear Illumination can glow with a steady luminosity even in complete darkness.

These glass tubes can glow up to 25 years, day and night, without any charging or any pusher to ignite. It is complete safe to use in watch.

Reading your time even in the most extreme condition, FullGear team is aiming to solve this with style!

 

Water resistance on watch

The Water resistance label on the watch indicate what water pressure can the watch resist in STATIONARY condition. In reality, the pressure put on the watch is affected by many factors, such as temperature, activity from user, aging of gaskets in the watch.

 

The below list will give an idea to you for what your watch can do:

3ATM = 30 Meters = Water splashing resistant

5ATM = 50 Meters = Swimming

10ATM = 100 Meters = Snorkeling

20ATM = 200 Meters = Diving

Order Related

How should I contact FullGear for my order?

Please contact us at: cs@fullgear.watch , remember to quote your order number for more efficient communication.

 

How long will it take to complete my order?

For standard order, the processing time is around 5-7 working days.

For custom design order, we will need around 14 days to complete the order.

 

What is Caseback photo printing service?

A photo/logo of your choice can be printed inside of the crystal of see-thru caseback with this service. The printing is not transparent in default, if you need the printing in semi-transparent, please let us know in the REMARK column when placing your order.